Booking Procedure
Please send your booking form per email containing following information:
– Email address and mobile phone#
– Names of all participants and Date of Birth of all children at the age 7-12 years.
– Children under 7 do not need liftpass and should be accompanied by an adult.
– First day skiing

Liftpasses Delivery
Liftpasses and tickets for ski-equipment can be picked up every day (except Saturdays) from our apres-ski place – the restaurant at hotel HG (Hadzi Georgi), Pirin Str.99, 300 m from the cabin lift between 4.00 and 6.00 p.m.
Those who have booked airport pick-up transfer with us will get their lifpasses and tickets at Sofia/Thessaloniki/Plovdiv airports by our guide upon arrival.
Liftpasses and tickets for services starting on a Sunday will be delivered free of charge to your hotel. Exact time of delivery – TBA.

Our Guides
Our skiguides and hotel reps are attending daily duty hours between 16.00 and 18.00 at hotel HG except Saturdays.
If you have prebooked STANDARD ski equipment you will meet our guide between 08.30 and 09.30 for skifitting at Yulen skishop # 4, behind the Gondola lift station.
Clients with prebooked PREMIUM ski equipment will get their skis/boots directly from the skishop either the day before or on first ski day – TBA.

Refundable Deposit
The lift company Yulen requires deposit of 5.00 BGN (Bulgarian Levs) or 2.60 EUR per liftpass which is refundable and payable in cash to our guide.
Deposit can be refunded either by our guide or directly by the liftpass machines at the gondola lift station.